SHIPPING POLICY
Zinia Beauty proudly serves customers worldwide through an international dropshipping fulfillment model.
Our goal is to provide a smooth and transparent delivery experience.
1. INTERNATIONAL SHIPPING
We offer international shipping to destinations supported by our store, suppliers, and shipping partners.
Shipping availability may vary depending on the destination country, product type, carrier restrictions, and applicable import regulations.
Some countries or regions may be temporarily unavailable.
2. ORDER PROCESSING
Orders are processed after successful payment confirmation.
Our fulfillment partners may require additional time to prepare products before dispatch.
Processing times vary depending on product availability and supplier operations.
The estimated processing and shipping times applicable to your order will be communicated at checkout or through our shipping information.
3. SHIPPING AND DELIVERY ESTIMATES
Delivery estimates depend on:
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Shipping destination.
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Supplier and fulfillment location.
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Shipping method.
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Customs inspections.
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Local carrier operations.
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Public holidays and unforeseen disruptions.
Delivery estimates are not guaranteed unless expressly stated.
Customers should review the applicable estimated delivery window before completing their purchase.
4. ORDER TRACKING
When tracking information is available, customers will receive a shipping confirmation email.
Tracking information may take several business days to become active after dispatch.
Some international shipping methods may provide limited tracking updates.
5. CUSTOMS DUTIES AND IMPORT TAXES
International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country.
Unless expressly stated at checkout, customers may be responsible for these charges where permitted by law.
Customers should review their country's import requirements before placing an order.
6. SHIPPING ADDRESS
Customers are responsible for providing accurate and complete shipping information.
If you notice an error, contact us immediately at:
We will make reasonable efforts to correct the address before the order is dispatched.
Once an order has been shipped, changes may no longer be possible.
7. DELAYED SHIPMENTS
If a shipment is delayed beyond the applicable delivery estimate, contact our customer support team.
We will investigate the issue with the relevant supplier or shipping provider.
If we cannot ship within the promised period, we will provide the notices, revised delivery information, cancellation options, and refunds required by applicable law.
8. LOST OR MISSING PACKAGES
If your package appears lost or has not arrived within the applicable delivery window, contact us.
We will investigate the shipment and work toward an appropriate resolution.
9. DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or contains an incorrect item, contact us as soon as reasonably possible.
Please include:
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Your order number.
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A description of the issue.
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Photographs of the packaging and affected product, where available.
We will review the request and provide an appropriate solution.
10. CONTACT
For shipping questions:
Zinia Beauty
supportziniabeauty@gmail.com